“We know that chat is so much more than just delivering a first class interface. It’s about all the data behind that interface that really helps you drive your business. We have delivered just as elegant a solution with our Stats and History pages as we have our Chat Interface.”
We Track Everything We Can!
We strongly believe that ever number tells a story. So that's why we track everything form when a Toolbar loads on a page, to when a Widget is triggered, to when the volume of chats is higher or lower, and when your staffing levels match that of your chat traffic.
“Engage really understands what a online profile should be. Not only was it incredibly simple to complete, it only shows how little or how much I need it to. As my marketing and collateral continues to grow, I can simply link to it right in my profile for my customers to download. I can share any of my social networks, and even videos. It really helps me give my customer everything the need at a click of the mouse.”